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AgentFlow/Editorial

Ideas for building better AI agents.

Practical guides, product updates, and lessons from building agents that actually do the work.

Featured Guide
AI Agents·October 3, 2026·7 min read

Building Your First AI Agent: From Blank Canvas to Production

A practical, step-by-step walkthrough of building an autonomous agent in AgentFlow. Learn how to connect vector knowledge bases, register action tools with strict parameter schemas, and test responses in a live sandbox before deploying across channels.

Canvas · Support Agent v1.4
Live & Deployed
System Prompt

Role: Tier-1 billing concierge. Strict grounding rule: cite only verified documentation.

Knowledge Base

Billing_Policy_2026.pdf · 2,340 vector chunks indexed

Support Agent
GPT-4o · Autonomous
Action Tool

stripe.refund_charge()

Website Widget
Connected
Sandbox Test Trace200 OK

Citations matched: 2 chunks · Refund executed

Recent Articles6 posts
Guides·September 14, 2026·5 min read

Designing Reliable Agent Workflows

Architecting multi-step customer journeys, graceful error recovery, and 1-click human escalations when sentiment or transaction complexity requires human oversight.

Engineering·September 8, 2026·9 min read

From Prototype to Production Agent

Lessons learned from running 500,000+ customer conversations across website widgets, WhatsApp Business, and Slack. Latency optimization and prompt drift mitigation.

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