AgentFlow/Service Status

AgentFlow is operational.

All core systems operating normally·99.98% platform uptime over the last 90 days

Core ComponentsStatus

Agent Runtime

Execution engine, prompt pipelines, model provider routing

Operational

Dashboard

Web application, visual agent canvas, fleet management

Operational

Knowledge & Search

Vector embeddings, chunk retrieval, semantic search

Operational

Channels

Website widget, WhatsApp Business, Email, Slack, Discord

Operational

API

REST endpoints, streaming sockets, authentication

Operational

Webhooks

Real-time dispatch, event delivery, delivery retries

Operational

Incident History

Resolved events and maintenance logs from the past 90 days.

Elevated latency on Vector Search indexingResolved

October 2, 2026·Impacted: Knowledge & Search

Between 13:45 and 14:22 UTC, we observed elevated processing times for newly uploaded PDF and website knowledge sources due to an unexpected worker backlog. Query responses and active agent conversations were unaffected.

Timeline

Resolved14:22 UTC

Ingestion workers cleared the backlog. Indexing latency returned to baseline (<1.2s).

Update14:05 UTC

Additional vector worker nodes provisioned to drain the batch embedding queue.

Investigating13:48 UTC

Engineers are investigating processing delays for vector source uploads.

Intermittent delay on WhatsApp webhook deliveriesResolved

September 24, 2026·Impacted: Channels

Between 08:05 and 09:12 UTC, outbound WhatsApp messages experienced intermittent delivery delays of up to 45 seconds due to upstream rate limits on Meta Cloud API.

Scheduled Maintenance: Database connection pool upgradeCompleted

September 14, 2026·Impacted: Agent Runtime, Dashboard

Planned infrastructure maintenance to upgrade connection pool routing for US and EU replica nodes.

All prior months operated at 99.98%+ service availability.

All timestamps displayed in UTC.

Documentation Contact Support