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AgentFlow
Product Capabilities

Everything your AI agent needs to do real work.

AgentFlow combines knowledge, reasoning, tools, testing, and deployment in one unified workspace.

01 · Architecture

Visual Agent Builder

Visually connect knowledge, instructions, tools, and communication channels on a single canvas. No fragmented JSON files or hidden prompt settings; your entire agent architecture is visible, connected, and configurable in one place.

Node-based configuration for prompts, models, and guardrails
Drag-and-drop wiring for documents, action tools, and messaging channels
Real-time status indicators across every connected component
Support Agent · Canvas
Live & Connected
System Prompt

Role, guardrails, tone & escalation

Knowledge Base

3 docs · 2,340 vector chunks

Support Agent
GPT-4o · Autonomous
Action Tools

Stripe · Zendesk · Slack

Website
Live
WhatsApp
Live
Email
Live
02 · Grounding

Knowledge & Grounding

Ground your agents in your actual data. Upload PDF policies, API guides, Notion docs, or crawl entire websites. Our retrieval-augmented generation engine extracts vector chunks with verifiable source citations to prevent hallucinations.

File uploads (PDF, DOCX, TXT, Markdown) with automated token chunking
Website crawling with automatic weekly re-indexing
Transparent similarity scoring and live chunk inspection
Vector Store · Grounded Retrieval
text-embedding-3-small
Product & SLA Guidelines.pdf
48 pages · 2,340 chunks indexed
Synced
Retrieved Chunk · Section 4.2Cosine Similarity: 0.96

"Refunds for subscription renewals may be approved within 30 days of billing. If a duplicate charge is identified, the agent initiates an automated refund through the connected Stripe connector without human escalation."

Tokens: 384·Chunks checked: 14·Grounding verified
03 · Execution

Tools & Actions

Enable your agents to actually perform work rather than just answering questions. Connect external tools like Stripe, Zendesk, Slack, or custom webhooks to issue refunds, create support tickets, look up orders, and update CRM records.

Native connectors for Stripe, Slack, HubSpot, Zendesk, and GitHub
Fine-grained permissions: Read, Execute, or Ask Permission First
Full payload trace and audit logging for every tool invocation
Action Execution Trace
Sandbox Verified
Agent Reasoning

User requested duplicate charge refund. Validated invoice #in_8921 against billing policy. Calling Stripe action.

stripe.refund_payment() Executed
amount: $29.00
charge_id: "ch_3M4k9f92"
reason: "duplicate_subscription"
Ticket #4910 opened in Zendesk for compliance record.
04 · Validation

Test & Improve

Test your agent in a realistic conversation sandbox before deploying to customers. Inspect which knowledge chunks are retrieved, watch tool parameters execute safely, and calibrate human handoff thresholds in real time.

Interactive conversation simulator with live system prompt execution
Expandable citation inspect drops showing exact document sources
Calibrated fallback triggers for seamless human escalation
Test Mode Simulator
Live Configuration
I was charged twice for my subscription this month. Can you help?
Searched knowledge · found 2 sources (Billing FAQ, Refund Policy)
Verified Stripe invoice #in_8921

I can confirm the duplicate $29.00 charge on October 1st. I have processed an immediate refund to your original payment method. It will appear on your statement in 3–5 business days.

Confidence: 96%Latency: 1.1sAutonomous resolution
05 · Distribution

Deploy Anywhere

Deploy the same configured agent across Website widgets, WhatsApp Business, Email support, Slack, Discord, and custom REST API endpoints. Update your agent once on the canvas, and changes propagate across every channel automatically.

1-line HTML embed snippet for websites and web apps
WhatsApp Business number and Telegram bot integrations
REST API and webhooks for custom programmatic architectures
Deployment Gateway
5 Channels Active
Website Chat Widget
Live on acme.com
4,912 chats
WhatsApp Business
+1 (415) 890-2341 · Connected
1,840 chats
Email Inbound
support@acme.com · Active
982 chats
Slack Bot
Acme Workspace (#support)
518 chats
REST API & Webhooks
https://api.agentflow.ai/v1
240 calls
06 · Operations

Monitor & Improve

Maintain full operational visibility. Read real-time customer conversations in the unified Inbox, intervene instantly with human takeover, capture and qualify prospective leads, and analyze fleet resolution metrics.

Unified multi-channel Inbox with AI summaries and 1-click human takeover
Automated lead qualification drawer with intent and score reasoning
Fleet-wide conversation volume, resolution rate, and latency telemetry
Operations Overview
Fleet Healthy
Active InboxAutopilot Active
Sarah Chen (Vertex Labs)Website · 2m ago

AI successfully processed double charge refund inquiry.

Qualified LeadScore 95/100
James Rivera · Acme Group

Enterprise inquiry for 200+ customer service agents with custom SLA.

8,492
Conversations
87.4%
Autonomous
1.1s
Avg Response

Build your first agent.

Open the visual canvas and launch a production AI agent in minutes.